Academic Operations Manager (Maternity Cover) - 6619

Location: Gloucester - Hybrid (up to 2 days per week working from home)
Hours: Full Time | Fixed Term Contract (up to 12 months)
Salary: c.£33,000 per annum (dependent on experience)

Job Description

We are recruiting an Academic Operations Manager (maternity cover) to coordinate and administer accredited postgraduate certificate programmes within a Continuing Education team. The successful candidate will manage day-to-day academic operations, ensure programme compliance, and lead a small administrative team.

Key Responsibilities of an Academic Operations Manager

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Coordinate and administer postgraduate certificate programmes.

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Line-manage a small team of administrative staff, providing guidance and support.

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Oversee course schedules, student records, assessments and reporting.

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Ensure compliance with accreditation and internal quality processes.

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Improve systems and workflows to enhance programme delivery.

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Liaise with academic staff, students and external partners to support smooth operations.

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Produce accurate data and reports to support departmental planning.

Key Skills of an Academic Operations Manager

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Experience administering education, training or professional development courses and events.

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Ability to manage multiple complex tasks and prioritise effectively.

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Line-management experience with confidence in delegation and staff support.

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Excellent written and verbal communication skills.

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Strong project management and organisational abilities.

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Proficiency with Microsoft Office (especially Excel) and CRM or student-record systems.

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Customer-focused approach with a proactive, solutions-oriented mindset.

Desirable Skills

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Experience making commercial decisions and solving problems independently.

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Experience managing budgets and monitoring departmental expenditure.

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Familiarity with Learning Management Systems (LMS).

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Knowledge of online education best practice or the professional education sector.

Rewards and Benefits

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Competitive salary (as above) and employer pension contributions.

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Generous holiday allowance plus statutory bank holidays.

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Hybrid/flexible working arrangements.

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Enhanced family-friendly leave provisions.

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Life assurance and confidential employee support services.

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Ongoing training and development opportunities.

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Other standard employee benefits (e.g. wellbeing support, optional cycle-to-work scheme) — specifics available on application.

To be considered for this role apply now or get in touch with Katie Tyrrell at First Base Employment