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DATE ADDED: Tue 31/03/2020

Site Reliability Engineer

Blackpool, UK
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COMPANY: DWP DIGITAL

JOB TYPE: Permanent, FullTime

SALARY: GBP48000 - GBP78605 per annum + 27% Pension

Lead Site Reliability Engineer and Senior Site Reliability Engineer: Up to £78,605. 27%+ pension contributions, flexible working, work life balance and great benefits.

Site Reliability Engineering (SRE) is an enabling role for Digital Transformation, bringing a focus on application reliability and operational efficiency that will help DWP achieve its goals to 'Provide Constant Availability', 'Deliver Service Excellence', 'Drive Down Operational Costs and Risks', 'Provide Actionable Insight and Visibility', and 'Streamline Change Across the Estate'.

Our SRE's combine software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems.

We are applying the latest digital thinking to the large heritage services that still handle huge volumes of our customer's pension and benefit payments. The department is investing heavily in site reliability engineering (SRE) to maintain these services.

For us, SRE is about applying software engineering principles and practices to the world of service delivery and operations. It's about prioritising reliability over new features, making sure services are stable, secure and performant for when our users need them most.

As a Lead Site Reliability Engineer you will lead a team of senior SREs who are each accountable for the reliability of DWP business and citizen-facing applications.

You will collaborate with product owners and other senior stakeholders across the business to define, monitor, and dashboard application performance.

You will balance the priorities of the SRE team such that continuous improvements to application reliability are consistently achieved, balanced against the needs of the application delivery projects.

You will implement SRE best practice within your team and across relevant teams where SREs are embedded.

You will have proven experience in the full application development lifecycle including operational support, performance and capacity management and effective management of major incidents

As a Senior Site Reliability Engineer you will drive adoption of SRE best practice across the team within which you are embedded.

You will coach and mentor application development and operations engineers in the practice and techniques of SRE.

You will assure the development, testing, and operation of the business or citizen-facing applications for which you are responsible and you will be accountable for the reliability of those applications.

You will actively manage the work backlog and develop reliability improvements as well as leading initiatives to develop the automation of low-value tasks balanced against project delivery demands.

You will provide technical leadership to wider operational teams along with providing oversight to the products and services they support.

What skills, knowledge and experience are we looking for?

DDWP operate a Hybrid Cloud Platform incorporating Amazon Web Services (AWS), Azure and On Premise Hosting (OPH). The job role provides an overarching picture of the departments need.

While we encourage applicants who have capabilities and experience in multiple platforms, we are aware applicants experience may have a predominant area of expertise or be focused on a single platform.

  • Experience with application and use of the Azure / AWS / OPH
  • Experience with Application Insights
  • Experience with ServiceNow or similar ITIL tools
  • Experience with Dynatrace or similar APM tools
  • You have significant experience with Containers, Dockers and Kubernetes
  • You have experience with Agile/DevOps delivery methodologies and best practice.
  • You have with CI/CD, Product Development Lifecycles, Cloud technologies and platform Integration.

Where You'll Work

You'll join our team in one of our digital hubs in either Blackpool, Leeds, London, Manchester, Newcastle or Sheffield.

To find out a bit more take a look here: https://careers.dwp.gov.uk/dwp-digital-hub-locations.

You will work alongside people who care passionately about public service, making a difference and delivering for our customers. Few other organisations globally provide the same opportunity to apply next-generation digital technology on a massive scale to issues which touch the lives of so many.

We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary up to £78,605 a brilliant civil service pension, and a generous leave allowance. We also have a broad benefits package built around your work-life balance which includes:

  • Flexible working and family friendly policies
  • Volunteering and charitable giving
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
  • Sports and social activities
  • Learning and training opportunities, including coaching, mentoring, events, community meet ups and lots more
  • Clear career paths and opportunities to progress

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