Account Manager

Full time and permanent

Location: Ipswich and office based

Salary: From £28,000 DOE

Role Purpose

This is a commercially focused position responsible for developing, managing, and growing relationships with a designated portfolio of clients in line with business targets. The role will focus on driving sales performance, identifying new opportunities, and ensuring revenue and margin goals are consistently achieved.

Responsibilities

• Manage assigned client accounts to achieve agreed sales and margin targets.
• Develop and cost product proposals and commercial presentations.
• Identify and pursue new sales opportunities to grow revenue and market presence.
• Negotiate agreements with clients to secure and maintain business.
• Oversee preparation of sales assets including images, video content and POS materials.
• Lead and support the internal admin and logistics teams, including recruitment and performance management.
• Maintain accurate product and inventory data within internal systems.
• Ensure purchase orders, supply agreements and invoicing processes are completed accurately and on time.
• Monitor customer feedback, product performance and service levels, escalating issues where needed.
• Provide accurate sales and stock forecasts to relevant departments.
• Build strong relationships with clients and maintain regular communication with internal teams.
• Participate in events, meetings and training activities, supporting wider team requirements as needed.

Why You

You will thrive in this role if you are:

• Commercially driven with proven experience in a sales or account management role.
• Highly organised with strong attention to detail and process excellence.
• A confident communicator who enjoys client interaction and cross-functional teamwork.
• Experienced in leading or supporting a team.
• Skilled in MS Excel and comfortable working with data and forecasting.
• Able to work proactively, manage multiple priorities and drive continuous improvement.
• In possession of a full UK driving licence as occasional travel will be required 

Benefits

• Free On-Site Parking - Enjoy the convenience of secure, cost-free parking every day.
• Generous Staff Discount - Access exclusive discounts on our products/services to help your money go further.
• Occasional overnight stays required but full expenses will be covered.
• Opportunity to manage a high-profile client relationship and make a direct commercial impact.
• Collaborative working environment with strong cross-department support.
• Professional development and training opportunities.
• Flexible approach to working responsibilities and support for personal growth.
• Exposure to a fast-paced commercial environment with varied day-to-day tasks.

If you are interested in this role, please apply with your up-to-date CV.