Role Overview - What is it?

The Head of HR is responsible for driving company culture and company effectiveness by ensuring a seamless employee experience through the development and operationalisation of effective and aligned end to end services across reward, payroll, operational training, field coaching and employee lice cycle administration.

Main Duties - What needs to be done?
Employee Relations:

• Ensure workplace policies are fit for purpose, aligned to company values, fair, applied consistently and well embedded.
• Drive a proactive approach to employee relations through effective root cause analysis, communication and manager training.
• Drive a Fast Firm Fair approach to employee relations across the company prioritising service continuity and optimisation whilst ensuring full adherence with UK labour laws.

Performance Management:

• Support the CPO in the development and implementation of fit for purpose performance appraisal systems to assess and enhance employee performance.

Training and Development:

• Oversee the design and delivery of engaging training packages to drive service excellence and ensure full compliance with service requirements.
• Ensure the provision of field coaching and support to drive management confidence and effectiveness.

Compensation & Benefits Management:

• Support the CPO in the design and implementation of an internal job grading system to facilitate effective reward bench marking and career progression.
• Lead the annual salary review process.

HRIS & Data Reporting

• Optimise utilisation of company HRIS maximising manager and employee self-serve facilities.
• Oversee the maintenance of accurate and up-to-date employee records, contracts and HR documentation. Ensure the production of timely and accurate reporting metrics.

Payroll

• Ensure timely and accurate provision of company payroll activity.
• Manage the relationship with company outsourced payroll provider.

Key skills and experience:

• Team management
• Payroll oversight
• HRIS optimisation
• HR process mapping and optimisation
• Experience working with blue- and white-collar employees

Personal Characteristics

• Ability to thrive in a fast-paced environment
• Resilience
• Commitment to purpose
• Ability to manage multiple priorities
• Stakeholder management