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Date Added: YESTERDAY

IT Support Technician

Manchester, UK
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Company: REED

Job Type: Permanent, FullTime

Salary: £120 per day, Inc benefits

  • IT Support Technician
  • Manchester - 5 days a week on-site
  • 3 month contract
  • £120 per day (inside IR35)

Our client is currently hiring for a IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact.

Key Responsibilities:

  • Act as the first point of contact for IT-related queries via phone, email, and ticketing system.
  • Diagnose and resolve hardware, software, and network issues.
  • Support Windows 10/11 environments 
  • Maintain accurate documentation of support requests and resolutions.
  • Collaborate with other IT team members to ensure smooth operations.

Requirements:

  • Previous experience in a 1st Line Support or Desktop Support role.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Experience with PC builds and deployments.
  • Familiarity with Windows OS, and basic networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage time effectively.
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