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Date Added: Tue 24/06/2025

General Manager

Birmingham, B1, UK
Apply Now

Company: ANDERSON WRIGHT CONSULTING

Job Type: Permanent, Full Time

General Manager / Front of House Manager- Premium Flexible Workspace

Location: Birmingham City Centre

Salary: Competitive + Benefits

Contract: Full-Time, Permanent

A leading provider of high-end flexible office space is seeking a dynamic and experienced General Manager to lead the operations of a flagship site in central Birmingham.

This is a hands-on leadership role ideal for someone with a strong background in hospitality, serviced offices, or property management — someone who takes pride in delivering impeccable service and maintaining the highest standards across people, space, and operations.

THE ROLE

Full operational responsibility for the site, including team leadership, client experience, and day-to-day functionality
Build and maintain strong relationships with clients, ensuring high levels of retention and satisfaction
Lead and manage the on-site team, including recruitment, training, absence management, and performance reviews
Oversee all facilities and supplier management, ensuring the space is always presented at an exceptional standard
Act as a key point of contact for escalated client issues and ensure prompt, professional resolutions
Manage the site helpdesk and coordinate responses to all operational requests
Ensure compliance with Health & Safety regulations across the site
Support sales efforts by conducting viewings and promoting additional services
Plan and host community events to enhance tenant engagement
Working from the Prestigious Birmingham City Centre Location
IDEAL CANDIDATE

Experience in a client-facing operational leadership role (e.g., front of house, serviced offices, hospitality, facilities management)
Confident team leader with excellent people management skills
Exceptional organisational and problem-solving ability
Strong communication skills — calm, professional, and approachable
High attention to detail and pride in maintaining a premium environment
Commercially minded with the ability to drive retention and promote services
Knowledge of property or workspace operations is a strong advantage
Live within commutable distance to Birmingham City Centre
PACKAGE & BENEFITS

Competitive salary (based on experience)
25 days holiday + bank holidays
Company pension scheme
Ongoing training and genuine opportunities for career progression
Working from a flag ship location
Interested in leading one of Birmingham's most impressive flexible workspaces?

Apply today with your CV and one of the team will contact you if you are shortlisted.

General Manager / Front of House Manager - Premium Flexible Workspace
Apply Now