We are looking for outgoing individuals with great communication skills to join our team as customer service and sales associates. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts. No experience is needed - paid training at the entry level position. People skills are a must!
Primary responsibilities for the Customer Service and Sales Representative role include:
- Customer Service and Sales Representatives use tablet and leads to reach out to customers
- Customer Service and Sales Representatives verify account information.
- Customer Service and Sales Representatives greet customers warmly and professionally
- Customer Service and Sales Representatives will help to upgrade accounts.
- Customer Service and Sales Representative assist with placing customer orders, or renewing their contracts.
- Customer Service and Sales Representative answer customer questions about promotions or terms of sale.
- Customer Service and Sales Representative suggest solutions about what products meet the needs of the client.
- Customer Service and Sales Representative inform customer of deals and promotions.
- Customer Service and Sales Representative utilize computer technology to handle high sales volumes and place orders.
- Customer Service and Sales Representative work with customer service/sales manager to ensure proper customer service is being delivered.
- Customer Service and Sales Representative report to management on overall daily numbers .
- Excellent communication, sales/customer service, interpersonal, and typing skills
- Ability to work efficiently and effectively in a multi-task customer service and sales environment
- Strong decision making ability
- Problem solving skills
- Strong oral communication skills including active listening
- Excellent organization skills
- Effective and accurate decision making skills
About 3MK, Inc:
3MK, Inc. is creating dynamic and innovative ways to market and promote our clients brand. By having exclusive contracts with our clients, we are able to find the solutions that they need to achieve success. We are redefining how companies market products and services to the corporate customer base, all while building a great company and cultivating superb talent.
3MK, Inc. is a brand new marketing and consulting firm. We recently opened and are looking to expand our footprint in the Rhode Island/Southeast Mass area. Having working with our clients for the last few years behind the scenes, we have decided to come to the forefront of the marketing industry and grow alternative and non-traditional forms of marketing for our Fortune 500 clients. Our goal is to impress our clients with our customer service and provide our employees with long term growth opportunities and financial stability.
Role: Customer Service / Sales Representatives
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