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DATE ADDED: Wed 27/11/2019

Technical Content Developer

Franklin, TN, US


JOB TYPE: Contract, FullTime

Technical Content Developer - 55800
Position Description:
As a member of the Learning and Development department, you will manage and author the company's internal online help system and work closely with business analysts to develop or revise course content including job aids and interactive online content.
Skills Required:

  • Help Authoring Tool experience: Adobe RoboHelp, Madcap Flare, Adobe Acrobat, other.

  • Web-based training design/development: Captivate, Articulate, Xyleme, Storyline, other.

  • Graphic/web design: Adobe Creative Suite, SharePoint, HTML, other.

  • Experienced with Microsoft productivity tools.

  • Excellent verbal and written English skills.

  • Able to structure information logically and consistently.

  • Ability to design and create professional-looking materials.

Skills Preferred:

  • SABA Learning Management Software familiarity/administration.

  • Programming familiarity: HTML, CSS, JavaScript, XML, use of variables.

  • Aptitude to learn new technologies quickly.

Experience Required:

  • 2-5 years of technical writing or training content development in a corporate setting.

  • Previous experience working in a team environment, specifically interacting directly with Subject Matter Experts and implementing their feedback.

Experience Preferred:

  • Experience with designing, developing and maintaining SharePoint sites is a plus.

  • Experienced in document/knowledge management systems.

Education Required:

  • Degree in English, communications, technical writing, business writing or related field (a combination of education and experience will be considered).

Additional Information:

  • Interviewee should provide a portfolio or examples of pertinent work.

At Fast Switch, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Isn't that cool? Also, Doing the right thing is our mantra. We act responsibly, give back to the communities we serve, and have a little fun along the way.
We at Fast Switch have been doing this for 22 years. We're doing business in almost half the states in the union with offices in Detroit, MI, Columbus, OH, New York, Hartford, CT, Massachusetts, Minneapolis, MN, Los Angeles, CA, San Francisco, CA, and Tucson, AZ.
We're a financially strong, privately-held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.
Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:
* Medical and Dental (Fast Switch pays majority of the medical program)
* Vision
* Personal Time Off (PTO) Program
* Long Term Disability (100% paid)
* Life Insurance (100% paid)
* 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.
In 2013, 2014, 2015, 2016, 2017, and 2018 Fast Switch was named one of the Top Work Places in Michigan by the Detroit Free Press and one of the Best Staffing Firms in 2016 and 2017. We have won the Columbus Business First "Fast 50" award 9 times in 12 years because of our strong growth which translates into more and better opportunities for our consulting staff members.
Ranked "#1" supplier by over 50% of our customers nationally.
Ranked "Top 3" supplier by over 75% of our customers nationally.
To view all of our open positions, please go to: #removed# and at the bottom of the page click Job Portal, or get there directly at: https://#removed#/jobs/fastswitch/en-us/all-jobs/
You can also follow us on Twitter at: #removed#/fastswitch
And you can become a fan of Fast Switch on Facebook at: #removed#/y9y3gdp

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