Product Manager

Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change.

Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers.

Role Overview

We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements.

Principal Accountabilities:

• Working in close collaboration with the business to drive positive change in systems development and usage
• Working across all business units and departments to understand their challenges
• Create, develop and deliver multiple product roadmaps for core applications
• Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers
• Working closely with external third parties to deliver timely improvements for business requirements
• Creating the product strategy and maintaining awareness on the wider market
• Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies
• Defining and delivering a product vision and product strategy
• Constructively challenge requirements to ensure the requested features are in line with the product strategy
• Creating and managing the product backlog including working within our existing agile project management guidelines
• Occasionally visiting offices throughout the UK to deliver workshops and training to users
• Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel
• Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise

Required Qualifications & Professional Membership(s):

• Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent.

Knowledge & Experience:

• Demonstrable experience as a Product Manager or a similar role
• Solid knowledge of product management with deep experience throughout UX, Tech and Business domain
• Experience working in a fast paced agile environment
• Experience of agile project management principles and tooling
• Awareness of the Software Development Life Cycle and modern DevOps principles
• Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation
• Strong problem-solving capabilities and meticulous attention to detail.
• Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered.
• Awareness of integration methods and techniques such as APIs