Job Title: Repairs Supervisor - Social Housing

Location: Epping Forest

Salary: £41,000 - £47,000 per annum (Permanent)

We are seeking an experienced Repairs Supervisor to join a well-established local council property services team in Epping Forest, overseeing the delivery of day-to-day repairs and maintenance within the social housing stock. This is a fantastic opportunity to secure a stable, permanent position with strong progression prospects, offering the chance to make a real impact on residents' homes and lives.

Key Responsibilities

Supervise and manage a team of operatives and subcontractors carrying out repairs, maintenance, and void works across the council's housing stock.

Oversee the delivery of responsive and planned works to ensure high standards of quality, safety, and resident satisfaction.

Carry out site inspections, quality checks, and post-inspections of completed works.

Monitor and manage workloads, KPIs, and budgets in line with council targets.

Act as the key point of contact between residents, contractors, and the local authority, ensuring clear communication and excellent customer service.

Ensure compliance with health & safety legislation, council policies, and contractual requirements.

Provide regular reports and updates to senior management on performance, progress, and areas for improvement.

Support continuous improvement initiatives, identifying opportunities to enhance service delivery.

Requirements

Proven experience as a Supervisor (Repairs, Voids, or Maintenance) within the social housing sector - essential.

Strong knowledge of repairs and maintenance processes, including reactive and planned works.

Experience managing operatives and/or subcontractors.

Excellent understanding of health & safety regulations within a housing environment.

Strong communication and leadership skills, with the ability to engage with residents and stakeholders.

IT literate, with experience using housing/property management systems.

Full UK driving licence