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DATE ADDED: Thu 13/02/2020

IT Support Analyst

Kirkcambeck, UK


JOB TYPE: Permanent, FullTime

Luxury fashion lifestyle brand, Aspinal of London, are hiring for an IT Support Analyst based at our Head Office in leafy Sussex. At Aspinal, we do things differently. We believe in creating the most amazing experiences for both our customers as well as our team members. We are growing at an incredible rate, and we are looking for passionate and determined people to join us on the journey.

In this role of a “IT Support Analyst” you will take ownership of the day-to-day management and support of their NAV system as well as assisting with Business Intelligence and reporting. This role will be suited to someone looking to expand their skillset while gaining insight into the operational processes of a £40+ million multi-channel retail business. We are looking for someone who will hit the ground running and be able to work independently within an entrepreneurial business environment.

**Key Responsibilities**

- 1st & 2nd Line Support for Dynamics NAV problems
- Managing the Dynamics NAV Development Roadmap
- NAV Performance Monitoring & Issue Remediation
- Supporting all business functions with NAV Training and Support
- Identification of System and Process Improvements
- Planning, Development and Deployment of System Change Requests
- Taking ownership for Business Intelligence
- Working closely with departmental stakeholders
- Liaising with 3rd party suppliers


- At least 2 years' experience working with and supporting Dynamics NAV 2017
- Business Intelligence (Ideally PowerBI)
- Data Modelling
- ERP System Development
- Customisation Development
- 3rd Party Integrations
- Web Service Integrations
- Business Process Consulting
- Staff Training / Workshops
- Project Management
- User Acceptance Testing
- Ability to work independently and manage their own and others workload

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