Location: Cambridge (CB25)
Type: 3 month contract, possible extension
Hours: 9am - 5pm Monday to Thursday, 9am - 4.30pm Friday
Rate: £15.59 per hour
Job Reference: 36117

We're looking for a Repairs Administrator to join an established team and help support the repair and disposal services. In this role, you'll help make sure everything runs smoothly-from dealing with customer queries to organising repairs and helping manage the repairs process from start to finish.

Responsibilities
* Handle customer enquiries and keep them updated on repair progress
* Organise and track items being sent for repair or disposal
* Help manage the schedule for collections and deliveries
* Keep records up to date and prepare reports
* Work with internal and external teams to keep things running smoothly
* Support management with improving processes and audits
* Maintain high levels of customer service

Requirements
* Familiar with ERP systems and following business processes
* Strong attention to detail
* Process focused approach to quality
* Ability to learn new processes and tools quickly under instruction
* Computer literate and able to use Microsoft Excel, Outlook and Access
* Willing and able to support the team in receiving, handling and dispatching devices

Please contact us as soon as possible for more details or apply below