Working within a collaborative and supportive team, you'll manage a varied caseload—from complaint investigations to proactive compliance work—contributing directly to improving the quality of private housing across Hertfordshire.

Key Responsibilities

* Carry out inspections of privately rented properties under the Housing Health and Safety Rating System (HHSRS).

* Investigate complaints relating to poor housing conditions, disrepair, or property management issues.

* Prepare and serve enforcement notices, and support formal action or prosecution where required.

* Advise landlords, agents, and tenants on legislative compliance and good practice.

* Maintain accurate records, reports, and evidence in line with council procedures.

* Collaborate with internal teams and external partners to raise housing standards.

Essential Requirements

* Strong knowledge of the Housing Act 2004 and related housing enforcement legislation.

* Demonstrable experience conducting HHSRS assessments and housing condition inspections.

* Confidence preparing and serving statutory notices and managing enforcement casework.

* Excellent communication, negotiation, and report-writing skills.

* Ability to manage a varied workload and work independently with minimal supervision