We are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Butensky Services Company has provided the nation with leading repair services for the retail, industrial, institutional, commercial and hospitality industries. Now combining forces with DOC Maintenance Inc, operating for over 28 years., we have technicians strategically located throughout the United States performing on site emergency repairs, schedule service, installations and planned preventative maintenance. Our technicians service and maintain a wide variety of equipment Together we provide our customers with support and repair solutions designed to extend the life of their equipment, reducing down time and minimizing the impact of their bottom line.
Role: Service Coordinator
Apply for this job now.