D365 CE Functional Consultant

Location: Edinburgh (2 days per week onsite, rest remote)
Type: Permanent
Employer: Microsoft Partner
Experience: Strong D365 CE functional background

About the Role

We are looking for an experienced D365 CE Functional Consultant to join a leading Microsoft Partner. You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team.

What You Will Be Doing

* Leading workshops and gathering business requirements

* Designing and configuring D365 CE across Sales, Customer Service and core CRM

* Translating business processes into scalable CE solutions

* Producing functional documentation, user stories and solution designs

* Supporting testing, training and go‑live activities

* Working closely with technical teams on integrations, customisations and Power Platform components

* Acting as a trusted advisor to customers and guiding best practice

* Supporting continuous improvement and new feature adoption

What We Need From You

* Strong functional experience with D365 CE / Dynamics CRM

* Proven track record delivering CE projects end‑to‑end

* Confident leading workshops and managing stakeholders

* Good understanding of Sales, Customer Service, workflows and configuration

* Experience with Power Platform (Power Automate, Power Apps) is a bonus

* Strong documentation and communication skills

* Ability to work 2 days per week in the Edinburgh office

Why Join

* Work with a respected Microsoft Partner with a strong CE pipeline

* Hybrid working with excellent team collaboration

* Clear progression into Senior Consultant or Solution Architect

* Exposure to modern CE, Power Platform and Azure technologies

* Supportive, delivery‑focused environment