iRecruit4 are hiring for Customer Service Representatives for our client based in Wootton Bassett. These Customer Service roles offer permanent work and immediate starts, joining a growing company at an exciting time.

Benefits of the Customer Service Representatives:

* Company benefits package.

* Employer pension.

* Birthday off.

* Supportive team and professional development opportunities.

* Flexible working hours.

Key responsibilities of the Customer Service Representative:

* Assisting the sales team with administrative tasks, including order processing, data entry and documentation.

* Responding to customer enquires, via phone, email and live chat.

* Maintaining customer records and ensuring accurate information.

* Coordinating with internal departments to ensure smooth order fulfilment and issue resolution.

* Generating reports on sales performance and customer feedback.

* Support sales department with preparation of proposals, presentations and contracts.

* Identify opportunities to up sell or cross sell products based on customer needs.

Key skills and experience:

* Previous experience in customer service, sales support or administration.

* Strong communication and interpersonal skills.

* Proficient in word package and CRM Systems.

* Ability to multi task and prioritise workload effectively.

* Problem solving mindset with a commitment to delivering excellent service.

* High level of accuracy and attention to detail.

Additional Information:

* Monday to Friday

* 37.5 Hour week.

* Between 08.00 - 09.00 start times.

* £24,000 - £25,000 Per Annum.

* Able to travel to Wootton Bassett.

If you are interested in this fantastic position as a Customer Service Representative apply today