Job Title: Assistant Service Manager
Location: Petworth
Salary:£42,000 - £48,000 (DOE)
Hours: Monday-Friday, 8am-5pm + some Saturdays (rota basis)

My client is loooking for a motivated and organised Assistant Service Manager to support the daily operations of our service department. You'll work closely with the Service Manager to lead the workshop team, ensure excellent customer service, and help drive departmental performance and efficiency.

Key Responsibilities:
Assist in managing service operations and team workflow
Support customer relationships, handling updates and resolving issues
Monitor Work In Progress and optimise callouts
Help drive revenue through upselling and customer retention
Track KPIs and assist in performance improvement plans
Support coordination across departments for parts and scheduling
Maintain health & safety and service administration compliance
Mentor technicians and apprenticesWhat You'll Need:
Strong communication and leadership skills
Good knowledge of machinery and seasonal industry demands
Confident working under pressure and to tight deadlines
High level of organisation and attention to detail
Proficient in Microsoft Office (Word & Excel)
Previous experience in a similar role or a senior engineer looking to step upBenefits:
£42k-£48k salary (depending on experience)
24 days holiday + Bank Holidays
Company pension 
Company phone and laptop
Life assurance