Registered Manager

Care in Mind Residential Services

Residential Service Manager/ Senior Leadership Team

Permanent

£40,930.50 - £51,616.50 per annum based on experience

37.5 per week

Location - Leeds

To have overall responsibility for the day – to – day management of a 5-6 bed residential home for young people/young adults with mental health needs/eating disorders, encouraging them to maintain independence and achieve their recovery goals.

To ensure the safe, effective, and compliant day-to-day management of regulated activities at a 5-6 bed residential service for young people with mental health needs and eating disorders. To uphold all statutory requirements in line with the Health and Social Care Act 2008 (Regulated Activities), CQC standards, and Care in Mind’s policies. The Registered Manager shares legal responsibility with the provider for meeting regulatory requirements and delivering high-quality, person-centred care for young people with eating disorders and complex mental health needs.

Key responsibilities:

• Regulatory & Compliance
• Maintain compliance with CQC Fundamental Standards:
• Ensure the service meets all CQC requirements, including safety, effectiveness, responsiveness, and leadership. Regularly review policies and procedures to align with current legislation and best practice.
• Statutory notifications:
• Submit timely notifications to CQC for incidents such as safeguarding concerns, serious injuries, or deaths, as required by law.
• Audit and quality assurance:
• Implement a robust audit schedule covering care plans, medication management, risk assessments, and infection control. Use findings to drive continuous improvement.
• Leadership & Management
• Provide strong leadership:
• Set clear expectations for staff, model professional standards, and foster a culture of respect, dignity, and recovery-focused care.
• Staff supervision and development:
• Conduct regular supervisions and appraisals, identify training needs, and ensure staff have access to specialist training (e.g., eating disorders, Safewards).
• Workforce planning:
• Maintain safe staffing levels through effective rota management, ensuring 24/7 coverage while balancing staff wellbeing and budget constraints.
• Care Delivery
• Person-centred care planning:
• Oversee development and review of individual care plans, ensuring they reflect the young person’s goals, preferences, and clinical needs.
• Physical Health Monitoring:

Ensure staff complete regular checks of weight, BMI, blood pressure, pulse, and temperature in line with NICE guidelines.

Confirm that blood tests and ECGs are carried out when clinically indicated and results are documented accurately.

Audit physical health records to verify compliance and escalate any concerns promptly to the Clinical Nurse Specialist or MDT.

• Meal support:

Oversee staff delivery of structured meal and snack support, ensuring emotional and practical assistance is provided during and after meals.

Monitor that staff use therapeutic prompts and positive reinforcement to challenge eating disorder behaviours (e.g., restriction, food avoidance, purging).

Ensure exposure strategies for fear foods are implemented safely and consistently.

• Risk Management:

Verify that individualized risk management plans are in place and followed by staff, addressing behaviours such as food hiding, excessive exercise, or vomiting.

Ensure staff apply Safewards principles and therapeutic risk management approaches to minimize restrictive interventions.

Review and update risk plans regularly with input from the MDT and the young person.

• Therapeutic risk management:
• Apply least restrictive practices, supporting young people to manage risks through collaborative strategies rather than punitive measures.
• Clinical collaboration:
• Work closely with the MDT (psychiatrist, psychologist, clinical nurse specialist, dietitian) to ensure interventions are evidence-based and integrated into daily care.

Confirm staff facilitate weekly dietetic reviews and support dietetic assistants in implementing meal plans and psychoeducation.

Ensure staff communicate changes in eating patterns or physical health promptly to the Clinical Nurse Specialist and MDT.

• Governance & Reporting
• Performance monitoring:
• Track KPIs such as incident rates, safeguarding compliance, and outcome measures (e.g., Recovery Star progress).
• Incident and complaint management:
• Investigate incidents promptly, implement lessons learned, and maintain transparent communication with stakeholders.
• Data integrity:
• Ensure accurate record-keeping in line with GDPR and CQC requirements, including care notes, risk assessments, and audit logs.
• Audit schedule:

Ensure compliance and effective oversight by adhering to the company’s audit schedule, with outcomes reviewed centrally by Governance Committees.

• Outcome Tracking:

Monitor that staff record progress against recovery goals (e.g., weight restoration, normalized eating patterns) and use validated tools such as EDE-Q, CORE-OM, and Recovery Star.

Review outcome data during audits and team meetings to identify trends and areas for improvement.

• Stakeholder Engagement
• Build and maintain relationships:
• Act as the primary point of contact for commissioners, local authorities, NHS teams, and external professionals involved in care planning.
• Family and carer liaison:
• Ensure families are informed, involved, and supported throughout the placement, respecting confidentiality and safeguarding requirements.
• Professional representation:
• Attend CPA (Care Programme Approach) meetings, multidisciplinary reviews, and external forums to represent the service and advocate for young people.
• Promote service reputation:
• Communicate our specialist approach to eating disorder care to stakeholders, ensuring transparency and confidence in service quality.
• Feedback and collaboration:
• Gather feedback from stakeholders and incorporate it into service improvement plans.