Are you the kind of person who thrives on keeping things running smoothly behind the scenes? Do you love solving problems, juggling priorities, and making sure no detail slips through the cracks? If so, we’ve got a role that’s right up your alley.

We’re on the lookout for a dynamic, detail-obsessed Operations Coordinator to join a fast-paced team that supports a wide range of essential services across multiple sites. You’ll be the go-to person for keeping the wheels turning—liaising with field teams, managing schedules, handling client communications, and ensuring compliance is always on point.

• Be the friendly voice and helpful hand behind our helpdesk—responding to calls and emails with confidence and care.
• Build strong working relationships with field teams and managers to keep operations seamless and clients happy.
• Coordinate callouts, schedule maintenance visits, and make sure nothing falls through the cracks.
• Use our digital tools to issue and track planned maintenance tasks—keeping engineers on point and clients informed.
• Review timesheets, approve invoices, and chase down missing info like a pro.
• Keep contract files and databases up to date, audit-ready, and squeaky clean.
• Liaise with specialists and subcontractors to ensure services are delivered on time and to spec.
• Support compliance efforts by organizing documentation and ensuring everything is filed just right.
• Help with pricing, quotes, and renewals—because you know the value of a well-run contract.

• Solid academic foundation (GCSEs or equivalent), especially in English and Maths.
• A natural knack for organisation, time management, and multitasking.
• Confidence in dealing with people at all levels internally and externally.
• A customer-first mindset with a calm, can-do attitude.
• Comfortable with tech emails, databases, and digital tools are your playground.

• Love ticking things off a to-do list.
• Can spot a missing document from a mile away.
• Enjoy working in a team that values precision, communication, and a bit of fun.