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DATE ADDED: Wed 17/10/2018

Technical Support Representative - 213576

San Diego, USA
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COMPANY: FINANCIAL SERVICES COMPANY

Job Description

Duration: 8-12 months ++ (possible conversion)

Requirements:

·         Customer Service background

·         Technology background

·         Call center background

·         Metrics driven

·         1 year experience tech support, phone experience, helpdesk is sort of helpful.

·         Cox communications/Spectrum background do well in the environment

·         25-35 calls a day. 9 minutes per call

·         Working the Advisor

·         Products they will handle: Client Works, Email, navigate and train ClientWorks.

·         2 ½ week training on ClientWorks

·         Shadow other folks on the team

·         Open to candidates fresh out of college - hungry.  Possible move up.

o   Technical degree

·         Comfortable in a call center environment.

 

Company Description
Major Financial Services Co.


Role: Technical Support Representative - 213576
Job Type:
Location: San Diego,

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