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DATE ADDED: Wed 17/10/2018

Web Production, Helpdesk And General Web Support -- Dk3

Washington, USA


Job Description

Web Production, HelpDesk and General Web Support -- dk3


(a) Demonstrated ability to code and troubleshoot HTML and CSS.

(b) Well-rounded knowledge of web technologies, web development tools, usage of social media, content management systems and computer systems.

(c) Expertise in Oracle RightNow CX a significant plus. Knowledge of PHP, GIT Repositories, Javascript libraries are all pluses.

(d) Capable of quickly learning and troubleshooting proprietary, government platforms and systems.

(e) Excellent problem solving and troubleshooting skills.

(f)  Ability to discover, understand and communicate technical solutions and instructions with customers of varying levels of experience and understanding of technical issues.

(g) Poise and professionalism in all customer communications. 
(h) Adaptation to multiple tasks and shifting work objectives.
(i)  Reliable attendance and timely completion of work tasks and objectives.


A junior-level resource (Level 1), unless otherwise specified, shall have 1-3 years of defined experience


Current platform environment is as follows:

Intranet Platform:  Consists of three-tiered server structure (Dev, Test, Prod) all running IIS web server.  Content publishers use MS FrontPage and SharePoint Designer to update content on Dev.  

Current Internet Platform: Consists of three IBM WebSphere servers (Dev, Pre-Prod and Prod) and related Apache servers.

New Platform for both Intranet and Internet:  Percussion CM1 running on a LAP server, supported by a separate MySQL DB server.  Content is then published to an Apache web server via CMS publication feature.

Company Description
NBS Enterprises creates competitive advantages. We isolate and overcome constraints to deliver performance value for all involved: you, your customer, and your employees. We break current market staffing trends with price-sensitive strategies solutions.

Our goal is to work in partnership with you, our client, become a trusted advisor and teammate to establish a relationship that provides you and your team with a competitive advantage at both the contract and at the task order levels. NBS' innovative 'Triangle' approach to staffing support provides you, your customer, and your future employee a risk mitigation solution that is second to none.

Role: Web Production, HelpDesk and General Web Support -- dk3
Job Type:
Location: Washington,

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