Operations Director Fire & Security

Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire)

c. £80,000 - £90,000 + Bonus + Director-Level Benefits

Reports to: Managing Director / CEO

Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary)

About the Role for Operations Director - Fire and Security 

We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements

Key Responsibilities for Operations Director/ Past Managing Director

• Strategic Operations Leadership: Develop and execute operational strategies aligned with business growth objectives.
• Process Improvement: Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery.
• Project Delivery Oversight: Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction.
• Engineer Efficiency: Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance.
• Procurement & Supply Chain: Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment.
• Customer Experience: Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations.
• Data-Driven Decision Making: Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement.
• Team Leadership: Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence.

Required Experience for Operations Director - Fire and Security 

• Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK
• Strong understanding of EITHER Life Safety or Electronic Security such as  CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery.
• Demonstrated success in scaling operations and improving efficiency in a growing business.
• Expertise in process optimisation, resource planning, Travel efficiency, Improving processes to help people and cost control.
• Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements
• Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire.

Why Apply? If you are a Senior Operations Manager or Fire and Security Director now?

• Be part of a dynamic leadership team driving significant growth.
• Influence the future of a leading Fire & Security company.
• Competitive salary £80k - £90k
• Performance-based bonus.
• 33 days holiday (including bank holidays) - and increasing
• Car Allowance or Car Scheme
• Director-level benefits package.

Contact Us! If you are an Operations Manager or Director of a Fire and Security (Fire alarm OR Electronic Security) Installer?

Steve Eley - Fire and Security Careers - Specilaist Agency for UK Permanent roles