Sales Administrator
Hours: Monday - Friday, 8:00 AM - 4:30 PM

My client is seeking a highly organised and detail-oriented Sales Administrator to join our dynamic team. This is an exciting opportunity for a proactive individual with strong communication and customer service skills to play a key role in supporting our national and international sales operations.

The ideal candidate will be confident working in a fast-paced environment, possess excellent email, word processing, and spreadsheet skills, and have a sound understanding of export procedures from order receipt to dispatch.

Key Responsibilities:

* Accurately process customer orders via phone, email, fax, and online platforms

* Respond to incoming customer inquiries and provide high-quality support

* Liaise with production and warehouse teams to coordinate dispatch dates

* Monitor and verify dispatch and delivery schedules

* Perform order analysis and generate weekly sales reports

* Maintain and update the customer database and price book

* Manage customer contact information and interactions

* Handle invoicing and general filing tasks

* Coordinate transport and liaise with shipping companies

* Arrange export shipments, including documentation and logistics

* Support the sales and sales support teams with administrative tasks

* Contribute to overall customer service excellence

* Carry out general office duties as required

Requirements:

* Previous experience in a similar sales administration role

* Strong communication and customer service skills

* Proficient in Microsoft Office (Excel, Word, Outlook)

* Experience using Sage 50

* Knowledge of export procedures and logistics

* Excellent organisational and time management skills

* High level of accuracy and attention to detail