Job Title: Customer Care Operative
Location: West of Oxford - Covering Sites up to Birmingham
Salary: Competitive + Van & Fuel Card
Company: Leading and Growing Housebuilder

Are you passionate about delivering excellent customer service and quality workmanship? Join one of the UK's leading and fastest-growing housebuilders as a Customer Care Operative, providing aftercare support to our homeowners across sites from just west of Oxford to Birmingham.

About the Role

As a Customer Care Operative, you will play a vital role in ensuring our homeowners are delighted with their new homes. You'll be responsible for carrying out a variety of remedial works, delivering timely, high-quality solutions with a focus on customer satisfaction.

Key Responsibilities:

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Complete a range of general maintenance tasks and repairs in occupied homes.

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Liaise directly with customers to arrange appointments and resolve issues.

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Represent the brand with professionalism, reliability, and courtesy.

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Ensure all works are completed efficiently, safely, and to a high standard.

What We Offer:

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Competitive salary

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Company van and fuel card

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Uniform and tools provided

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Opportunities for career progression within a growing business

About You

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Full UK driving licence is essential.

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Experience in general property maintenance or a trade background (e.g. carpentry, plumbing, decorating).

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Excellent communication and problem-solving skills.

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Self-motivated, organised, and customer-focused