Account Handler – £50,000 – City of London / wfh Hybrid

Our client is a registered UK broker, Lloyd’s Broker, and Lloyd’s Coverholder and insures a broad range of contingency risks.

Position Overview:

They are seeking an experienced Account Handler to join their Contingency Insurance Team, managing the complete policy lifecycle from enquiry through to placement and administration. The successful candidate will work with brokers, business producers, underwriters, and internal teams to ensure efficient transaction processing and excellent client service.

Key Responsibilities:

• Receive and evaluate incoming insurance enquiries, conducting risk research and analysis
• Prepare quote slips incorporating risk details and coverage requirements, coordinating with placing brokers
• Receive terms from placing brokers and distribute quotations to clients/retail brokers
• Create MRC (Market Reform Contract) slips post-bind and load into PPL (Placing Platform Limited)
• Liaise with underwriters to obtain stamps and approvals on documentation
• Coordinate with processing team for accurate system loading and maintain transaction records
• Handle policy endorsements and provide ongoing client and broker support
• Support wider business operations and process improvement initiatives

Requirements:

Essential:

• London Insurance Market experience with MRC slip preparation
• Strong understanding of insurance principles and market practices
• Excellent communication skills and attention to detail
• Ability to manage multiple priorities and work under pressure
• Proficient in Microsoft Office and insurance software systems

Desirable:

• Previous experience in Contingency Insurance products
• PPL ((Placing Platform Limited) system knowledge
• Professional insurance qualifications (CII/ACII)
• Knowledge of Lloyd's market practices

Position Details:

Location: Minimum 3 days a week in the City of London HQ, with the remaining time working from home.

Start Date: ASAP

Salary: Up to £50,000

Professional Development: Support for CII qualifications is provided

Benefits: Private Healthcare, Death in Service & Pension