Our client a multinational FinTech software company has a superb opportunity for a talented On-Boarding' Specialist for an 8 month contract. Based in central London this is a hybrid role.
Duties:
• Run onboarding and implementation activities to help customers adopt and utilize specialist CRM software
• Monitor onboarding effectiveness across new customers
• Adapt processes to provide a tailored onboarding experience and meet customer needs
• Work closely with customers and their tech teams to fully integrate software products into their marketing tech stack
Skills:
• 2+ years experience in a customer or client facing role i.e. B2B Marketing Sales, Customer Success, Account Management.
• Experience running onboarding and implementation activities to help customers adopt and utilize products or services
• Solid understanding of Marketing Technology (MarTech).
• Exceptional interpersonal skills
• Nice to haves: HTML/CSS experience, European languages
Benefits
• Long contract
• Supportive team
• Free breakfast