Your new companyA prestigious private medical clinic in Chelsea is seeking a professional, compassionate, and highly organised Patient Manager to join their boutique team. This clinic offers holistic care for women and newborns, including obstetrics, gynaecology, paediatrics, and wellness services. This is a unique opportunity to become the welcoming face of a calm, exclusive clinic that supports women and families through some of the most important moments of their lives.

Your new roleThis is a dual role combining front-of-house excellence with light clinical support. You'll be the first point of contact for patients, ensuring a warm, professional experience while also supporting consultants with tasks such as blood and urine sample collection (training provided).

Key Responsibilities

Greet patients and guests with warmth and professionalism
Manage calls, emails, appointments, and payments
Maintain accurate patient records and clinical documentation
Support consultants with clinical tasks (e.g. venepuncture, urine samples)
Ensure compliance with CQC standards and internal policies
Oversee stock levels, cleanliness, and fire safety protocols
Organise meetings, refreshments, and liaise with suppliers
Contribute to the smooth running and growth of the clinic
Perform venepuncture and assist with urine sample collection
Monitor medical supplies and fridge temperatures
Ensure safe handling and labelling of samples
Maintain high standards of hygiene and patient safetyWhat we are looking for

Previous experience in a similar role, ideally in a private healthcare setting
Certification and/or experience in blood collection (venepuncture)
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Proficiency in Microsoft Office (Word, Excel, Outlook)
A polished, professional appearance and a warm, caring manner
Flexibility and initiative to support a growing start-upWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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