The administrator will provide administrative and operational support to the Client. Looking after the use of Commercial Vehicles and Materials Handling Equipment.

Knowledge, Skills, Qualifications, and Experience Required

Essential

* Good telephone and customer service skills

* Strong communication skills

* Analytical skills and attention to detail

* Ability to work on their own initiative, as well as being a team player

* Organizational skills and the ability to prioritize workload

* Flexible with the ability to deal with high volumes

* PC literate - MS Office to include Word / Teams / Outlook 365 and excellent Excel skills (pivot tables / vlookup skills / macros)

* Good literacy and numeracy skills

* Understanding the importance of handling confidential information

Desirable

* Some experience of Fleet/Transport operations

Key Results Areas

You will be required to:

* Assist in the production of fleet Key Performance Indicators and understand how to potentially positively affect outcomes/results

* Achieve statutory compliance relevant to your specific area of responsibility

* Raise Purchase Orders, within approved limits, and highlight related queries with suppliers and senior team members

* Accurately maintain the Fleet database and all other relevant electronic records

* Manage enquiries from our 'customers' and seek adequate resolutions, where problems exist

* Follow functional procedures accurately and identify improvement opportunities

This list is not exclusive - other reasonable duties and projects may be assigned from time to time.

Communication and Working Relationships

Internal:

Branch Managers/Supervisors

Area Directors

Regional Fleet Engineers

Fleet Manager

External:

Vehicle/MHE Repairers

Leasing/Rental Partners