Reed Business Support are currently recruiting for a Middlesbrough based client who are seeking an enthusiastic Administration Assistant to join their expanding team. This role is ideal for someone who is self-motivated, works well in a team, and possesses a confident telephone manner. The successful candidate will be process-driven, with keen attention to detail and excellent organisational skills.

• Communicate effectively with clients over the phone, providing high-quality service and support.
• Manage and process client requests in a timely and accurate manner.
• Maintain and update records and databases with client and valuation data.
• Coordinate and liaise between lenders and valuers to ensure smooth operations.
• Utilise email and other IT systems to perform tasks efficiently.
• Adhere to company policies and procedures, ensuring compliance and quality standards are met.

• Confident and professional telephone manner.
• Process-driven with a strong attention to detail.
• Excellent organisational and time management skills.
• Ability to work independently and as part of a team.
• General IT knowledge and proficiency in using email and office software.

• Competitive company pension.
• Cycle to work scheme.
• On-site parking.
• Private medical insurance.
• No weekend work required.
• Opportunity to earn commission pay.

Working hours are from 9 am to 5:30 pm, Monday to Friday.

To apply for the Administration Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.