The Assistant Property Manager is responsible for working to meet the operational, customer service, and financial targets defined in the assigned Better Housing Coalition (BHC) property business plan. Ensures property assets are maintained and potential liabilities are recognized and corrected appropriately. Provides professional, courteous service to residents in the highest ethical manner. Applies extensive knowledge of compliance requirements for the assigned property, company policies and procedures, understanding and application of industry best-practices, to meet federal/state/local and/or grant partner regulations and guidelines. Maintains positive, productive working relations with the other divisions of BHC, especially those which interact directly with residents, including Community/Resident Services. This position requires frequent evening/weekend hours, daytime, and regular on-call availability, and pre-approved overtime hours as business demands necessitate. Must be able to assume responsibility as the Property Manager in his or her absence.
- Responsible for the accurate and timely collection, posting, and deposits of rent income under required timeframes and policies, using property management software.
- Inspects vacant apartments on a daily basis to ensure no unauthorized/unreported occupancy, checks rent-ready status, and identifies apartment defects that could threaten the health/safety of a neighboring resident or property. Promptly addresses needs and requests from the Property Manager.
- Ensures program compliance for tax credit, HUD, LIHTC, AHP and related requirements through regular file audits, property inspection and timely reporting.
- Appropriately manages properties with income restrictions, ensuring no over-income or falsification of information or records provided.
The Better Housing Coalition in Richmond, Virginia is a regional leader in affordable housing development and management. BHC is a nonprofit organization that creates high-quality homes for residents of modest means, and empowers them with programs and tools to help them reach their fullest potential, at all stages of life. The Better Housing Coalition owns and manages more than 1,400 apartments located in the city of Richmond, Henrico and Chesterfield counties. In order to accomplish our mission, it is essential for BHC to attract and retain energetic and knowledgeable employees who share its values.
Role: Assistant Property Manager
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