Job Description

Key Responsibilities

*

Read and review auction legal packs to ensure all properties meet compliance requirements before being listed for auction.

*

Update marketing literature and documentation to maintain accuracy, consistency, and compliance at all times.

*

Build strong working relationships with internal teams and external stakeholders to manage and resolve incoming queries effectively.

*

Use initiative to identify and resolve issues that may prevent a sales lead from progressing.

*

Identify opportunities to enhance the customer experience and contribute to continuous service improvement.

*

Carry out any additional duties as required by the Line Manager.

Essential Requirements

*

Strong numeracy and literacy skills.

*

Proven ability to multi‑task in a fast‑paced environment.

*

Accurate data entry and confident typing skills.

*

Excellent attention to detail.

*

Strong technical proficiency across standard office systems and tools.

*

Clear and confident communication skills, both written and verbal.

*

Highly organised approach with the ability to prioritise workload effectively.

Preferred (Not Essential)

*

Experience working in a conveyancing role at any level