Hours of work: 37.5 hours per week

Service opening hours: 24/7, 365 days a year. Flexible cover to include 10am-6pm and 8am-8pm.

£29,640 with progression to £32,760 per annum

Thanet Mental Health Unit, 164 Ramsgate Road, Margate

About us

Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.

Thanet Haven provides a crisis alternative to A&E through non-clinical, person centred support and recovery interventions.

About the role

As a Team Manager you will be required to provide a welcoming, safe, supportive, and non-clinical environment that promotes opportunities for our recovery focused service to clients who have a range of mental health needs. You will establish links to the crisis and home treatment teams, hospital liaison, street triage and other partners to promote independence and social inclusion. The role will see you working flexibly from the haven, remotely and within the community, however the operational running of the haven will be your main focus day to day. The role has aspects of budget management, staff management and leadership of a contract.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people. With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work with a team of colleagues, including Crisis Recovery Workers (CRWs), Peer Support Workers (PSWs), Volunteers and Clinicians to achieve the best person-centred care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or providing opportunities for clients to learn and practice skills.

About you

You will have experience of working in a Mental Health setting, with knowledge of Primary and Secondary Care pathways, and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs and will be able demonstrate your ability to prioritize caseloads and have an understanding of the principles of the Care and Mental Health Act. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

In addition, you will receive:

* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service

* A 5% contributory pension scheme, with the opportunity to increase contributions.

* A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.

* Enhanced family friendly policies, pay and leave.

* Cycle to work scheme.

* Discounted gym membership.

* Healthcare cash plan.

* A discount platform covering online, high street and supermarket purchases.

* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role

* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career

As this role includes leading a team, you will have experience of leading, managing, coaching and mentoring colleagues and have excellent communication and internal skills.

Vacancy ID :#removed#Closing Date : Contact Person :Claire TunaleyContact Email : Number :#removed#Location :Kent-ThanetGrade and Salary :£28,500 with progression to £31,500 per annum