Job Title: Service Co-ordinator

Salary: £11.50 Per Hour

Location: Southport

Working Hours: Part time (20 hours) over 4 or 5 days

We are currently recruiting for our client located in Southport. They are looking for the right candidate to join the team and ensure the smooth running of day to day business. You will work closely with the service team to ensure all customers and existing clients are well looked after with any issues or questions they have regarding service.

Key Responsibilities:

* Answer incoming service calls.

* Book routine and reactive maintenance appointments.

* Liaise as necessary with service engineers.

* Follow up repeat service calls.

* Order appropriate equipment for service engineers.

* Input and update Maintenance Planner within Client Relationship Management software (simPRO).

* Process customer card payments.

* Facilitate compliance with NSI maintenance performance.

* Support Contract Delivery Manager.

* Attend staff meetings as required.

Key Skills:

* Excellent organisational skills.

* Ability to prioritise tasks and manage workload.

* Excellent interpersonal, oral and written communication skills.

* Flexibility and adaptability to changing workloads.

* Problem-solving approach to work.

* Competent use of Office 365.

Benefits: Company Pension, 28 Days Holiday (including bank holidays) Company pension

Please apply through this website for a further chat regarding the role