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DATE ADDED: Tue 04/12/2018


Holmbury Saint Mary, UK


Job Description
Title - Assistant C&B Manager

Our Client is a prestigious country house hotel set in 13 acres of listed gardens providing a first class setting for leisure breaks, conferences, training, weddings and events. There is a chic restaurant and a bar, as well as excellent onsite leisure facilities including a gym, an indoor pool and a tennis court in the gardens. This leading venue in Surrey is just 10 minutes from junction 9 of the M25 and close to Gatwick airport.

This hotel has recently undergone an impressive refurbishment and the result is a refreshing modern interior style that perfectly complements the property's heritage making this the perfect time to join our team!

As Assistant C&B Manager you will report to the Conference & Banqueting Manager, your aim in this position is to ensure that the team deliver excellent customer service on a daily basis. You will direct the activity of the Conference and Banqueting operation to drive improvements in service and productivity to maximize profits and exceed customer expectations.

You will need to plan the labour resource effectively to meet the service criteria set for the department encompassing training, supervision and forecasting in line with the Hotel's business needs. It is also essential that our teams maintain the highest standards of customer service, uniform presentation, grooming and personal hygiene.

It is your responsibility to ensure all agreed and necessary arrangements and preparations have been made prior to each function and to then have a strong presence in the operation,
particularly during periods of high volume.

The Ideal Candidate

To be successful in this role you will need to have experience of working in a supervisory role in a Conference & Banqueting environment, ideally within a 4* quality hotel. You will bring with you knowledge of beverage control and some experience in that field is essential.

You will have a flexible approach and the ability to motivate your team as well as some experience in managing rotas, payroll and preferably using IT systems such as OPERA and Fourth.

You will also have excellent organisation and time management skills and be a strong communicator with the ability to create a rapport with guests.

* A competitive salary
* 31 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
* Hotel based incentive and recognition schemes
* Access to our Exclusively Yours, Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
* Discounted accommodation with competitive colleague rates at our other hotels
* Long service awards which increase with length of service
* Excellent training & development opportunities within the hotel, the Company and our online e-learning portal
* Financial rewards for delivering sensational service
* Free meals on duty

Scattergood's are acting as an agency on behalf of this vacancy. Scattergood's is a specialist Hospitality and Catering agency which provides Temporary and Permanent staff throughout the Surrey and Hampshire area.

In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. Proof of ID will be required in the form of a Passport, National ID Card or Birth Certificate upon application.

For this position, and other live vacancies, please visit our website #removed#
It is Scattergood's intention to contact all applicants where possible, however if you have not heard from us within 5 days, please assume you have not been successful at this stage.

Job Type:
Location: Holmbury Saint Mary,

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