Job Ref: NOB2604
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: £13 to £16 per hour INCLUDING service charge.
Contract type: Permanent
Hours: Full Time
Hours per week: 32 hours per week
Posted date: 23/03/2026
Closing date: 25/04/2026
As a Restaurant Host, you will be the first point of contact for guests at Nobu Restaurant, setting the tone for their entire dining experience. With warmth, attention to detail and a genuine smile, you will ensure every guest feels welcomed, recognised and cared for from arrival through to departure.
Working closely with the Maître D and restaurant team, you will manage reservations, coordinate seating and help deliver a seamless, personalised guest journey that reflects Nobu’s signature style.
You will
- Greet all guests warmly on arrival, creating a memorable first impression
- Manage reservations and table allocations, ensuring efficient and smooth service flow
- Review bookings ahead of service, noting VIP guests and special requirements
- Maintain strong knowledge of guest profiles and preferences
- Ensure table plans are accurate and updated throughout service
- Coordinate closely with the restaurant team to manage seating and pacing
- Anticipate guest needs and provide a personalised and attentive experience
- Support the team in delivering exceptional service standards at all times
- Handle guest queries and requests confidently and professionally
- Assist with preparing and updating floor plans and service information
- Support and welcome new team members, helping them integrate into the team
- Attend briefings and contribute ideas to enhance the guest experience
- Maintain strong communication with all departments across the hotel
- Ensure compliance with company, health and safety and operational standards
- Demonstrate a proactive and positive approach to work
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We’re Looking For
You bring experience in a guest facing role, ideally within a luxury restaurant or hotel environment. You are confident, organised and personable, with strong communication skills and attention to detail. You enjoy working in a fast paced environment and take pride in creating a warm, welcoming atmosphere for every guest.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
