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DATE ADDED: Thu 31/05/2018

Customer Service Assistant

Lutterworth, UK
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COMPANY: FLOWERS ASSOCIATES LIMITED

JOB TYPE: Permanent

SALARY: From £18,000 to £19,000 per annum

Flowers Associates are recruiting on behalf of well-established organisation in Leicestershire as they are now looking to appoint a Customer Service Assistant.

This role is part of a multi-disciplined customer service team, supporting the Technical team in providing and delivering exceptional customer experiences.

Responsibilities

To carry out customer service functions that meets deadlines and responsibilities, demonstrating, politeness, proficiency, and skilled behaviour:



• Timely and professional response to incoming telephone calls



• Prepares order acknowledgements & Order entry



• Resolve customer queries/complaints



• Pricing enquiries



• Coordinate specialised equipment deliveries with a third party partner



• Proof of delivery requests



• Invoice queries



• Administration of product returns



• Raise credit/debits



• Provide information on product availability



• Any other customer service functions

To ensure health and safety is supported within the workplace

Salary up to £19,000

Please apply now for an immediate consideration!



Role: Customer Service Assistant
Job Type: Permanent
Location: Lutterworth, East Midlands

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