R13 are currently working alongside an established education provider in their search for an IT Services Deputy Managerto provide high level support across multiple sites. Working alongside the IT Services Manager you will be maintaining the network infrastructure and other IT services of the schools within the trust, providing support and guidance to staff and handling any IT related queries.

This is a full time, permanent position working 37 hours per week, Monday to Friday based in Norwich, with travel to sites across Norfolk, North Suffolk & Peterborough.The offered salary for this role is £32,077 - £33,944 depending on experience.

**Please note a UK driving license and access to transport will be essential as you will travel to different sites.

The day to day

• Maintaining network infrastructure and other IT services of schools within the trust.
• Handling any IT related queries that arise and resolving problems quickly and efficiently.
• Providing on site IT support to all students, staff and stakeholders.
• Providing remote IT support where necessary.
• Installing and testing all software/hardware.
• Assisting the schools in making the best use of technology available to them and work in partnership with the Trusts IT team to develop and nurture IT provision.

You will have/be

• Proven IT support experience.
• Experience in supporting network operating systems, equipment, cabling and infrastructure.
• Strong IT knowledge including Microsoft Office suite, Windows, WAN and internet topologies with technical experience in desktop computers and peripherals.
• Excellent listening and questioning skills, combined with the ability to interact confidently with end users to establish what the problem is and explain the solution.
• Strong problem solving skills.
• The ability to prioritise your workload and to work autonomously.

How to apply

To hear more details about this fantastic opportunity please email your CV toTasha Coe - Senior Managing Recruitment Partnerat rthirteen recruitment.If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.