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Date Added: Sat 17/10/2020

Housing Solutions Assistant / Office Administrator

Lincoln, UK
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Company: CITY OF LINCOLN COUNCIL

Job Type: Permanent, FullTime

Salary: 19728 - 19782

Job Title : Housing Solutions Assistant (Maternity Cover) Location: Lincoln Salary : £19,728 - £19,782 per annum Job Type: Full Time, Fixed-term Contract (up to 12 months) Closing Date: 28 th October 2020 At the Council, they think diversity drives improvement.
They are many different people, with different cultures, backgrounds and ideas, but they all share the same passion for providing great service to their community.
A career with them is rewarding in lots of different ways.
They are an ambitious authority and their vision for Lincoln is set to transform the city in the coming years.
The Council isn't like any other council.
It's a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln and they recognise that people are their most valuable asset.
The Role: In this rewarding and challenging role, you will assist with initial enquiries of homelessness, you will advise and assist applicants with all aspects of their housing register application and give information in relation to the allocations policy.
To fulfil this role, they are looking for an experienced professional with a background in customer service and/or administrative role with working knowledge of choice based lettings and legislation around allocations.
This role can be busy and demanding, therefore it is essential that you have first class organisation skills, including the ability to meet tight deadlines and to also have a flexible approach to working hours.
Excellent communication skills and the ability to handle conflict and adopt a firm but fair approach.
Key Duties: Offer a full and helpful service to members of the public receiving and dealing with enquiries through the Housing Solutions Team Provide administrative support to the Housing Solutions Team including the updating of IT systems Key Requirements: GCSE English and Maths to minimum grade 'C' or equivalent qualification and / or experience Working knowledge of legislation around allocation and Choice Based Lettings Working knowledge and awareness of the Homeless Prevention Agenda Experience in housing advice or related field, homelessness, working in the voluntary sector or in a homeless context with vulnerable people is preferred Experience of working effectively on own initiative prioritising workload and meeting tight deadlines Experience of working in an office environment undertaking a variety of administration tasks or equivalent voluntary sector or housing association Please click the APPLY button go through the Council Website and fill in the application form for this role.
Candidates with experience of; Housing & Support Officer, Contract Compliance Officer, Housing Officer, Social Care Officer, Senior Housing & Support Officer, Housing Quality Assurance Officer, Compliance Officer, Senior Housing Compliance Officer, Housing Management, Benefits Officer, Housing Benefits Officer, Council Benefits Officer, Partnership Benefits Officer, Revenues & Benefits Officer will also be considered for this role.
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