Operations Manager - Engineering & Inspection Services

Poole, UK
£50,000 - £55,000 + Car Allowance + Benefits

A leading engineering and inspection services company is seeking an experienced Operations Manager to oversee daily operations at its Poole site.

This is a hands-on leadership role ideal for someone with a background in precision engineering, inspection, or NDT, who can manage resources, lead people, and uphold high standards of safety, quality, and delivery.

Responsibilites

Operations

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Manage site activity, production schedules, and staffing

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Maintain training records and resolve HR issues

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Track and report on KPIs across safety, quality, delivery, and cost

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Liaise with external suppliers and service providers

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Maintain TPM and calibration schedules

Leadership

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Uphold Health, Safety, Environmental and Quality (HSEQ) standards

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Lead and support Team Leaders

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Oversee hiring, appraisals, training, and succession planning

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Ensure collaboration across multiple UK sites

Quality

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Work with the Quality Manager to improve systems and compliance

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Identify and resolve non-conformances

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Support internal and external audits

Client Management

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Liaise with clients to ensure delivery and quality expectations are met

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Attend meetings related to operations, quality, and fabrication

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Ensure clear and timely communication with customers

Financial Oversight

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Drive profitability and manage budgets

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Approve spending and authorise invoices as required

Technical Support

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Stay informed on new technologies and NDT methods

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Support development and implementation of UT, VT, PT, RT practices

Candidate Profile

Essential

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Experience managing teams in a technical, production, or inspection setting

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Client-facing with strong communication and problem-solving skills

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Engineering or inspection background (ideally to ASME standards)

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Project management and continuous improvement experience

Desirable

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PCN Level 2 or 3 Radiographic Testing (including lapsed certs)

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Radiation safety experience

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Strong knowledge of NDT standards and methods