Scheduling Coordinator - 12 month FTC

Cambourne | Hybrid

We are seeking an organised and customer-focused Scheduling Coordinator to join our busy service team. In this role, you will coordinate planned maintenance, repairs, upgrades, and logistics for medical equipment across the UK while delivering excellent customer service.

Key Responsibilities

Schedule planned maintenance, repairs, upgrades, and relocations
Coordinate with engineers, customers, and internal teams
Manage transport, packaging, and third-level repair support
Provide clear customer updates via phone and email
Raise CRM transactions and maintain accurate data in CRM/SAP
Order parts and organise loan equipment
Support continuous improvements in scheduling processesAbout You

Previous scheduling experience (required)
Strong UK geographical knowledge
Excellent communication and customer service skills
Confident working in a fast-paced, KPI-driven environment
Proficient in MS Office; CRM/SAP experience is a bonus
Professional, resilient, organised, and solution-focusedWhy Apply?

Work within a reputable organisation supporting critical medical technology
Be part of a collaborative, friendly, and customer-focused team
Opportunity to make a real difference to service delivery and patient safety
Training, development, and support provided