Operations Director - Infrastructure & Recruitment Services

Location: Mobile (UK-wide with regular travel)
Seniority: Executive / Senior Leadership
Package: up to £100,000+ OTE + car allowance/company vehicle

MSS Infrastructure is entering its next phase of growth and is now seeking an experienced Operations Director to help lead and scale delivery across our infrastructure recruitment business.

This newly created senior leadership role reflects continued expansion across multiple sectors including rail, civil engineering, highways and utilities. The successful candidate will play a pivotal part in shaping operational strategy, driving performance, and supporting sustainable growth across geographically dispersed teams and client accounts.

This is a mobile, hands-on leadership position suited to someone with strong operational credentials in recruitment or workforce-led infrastructure environments.

Key responsibilities include:

Providing strategic and operational leadership across multiple business units
Translating business strategy into practical operational delivery plans
Driving revenue growth, profitability and operational efficiency
Leading and developing senior operational teams
Setting and monitoring performance targets and KPIs
Supporting business development across existing and new markets
Ensuring high standards of client service, compliance and workforce mobilisation
Championing continuous improvement, people development and culture
Working closely with senior stakeholders to optimise workforce planning and utilisation

The ideal candidate will demonstrate:

Senior operational leadership experience within recruitment or infrastructure-related sectors
Strong commercial awareness with a track record of delivering growth and performance
Experience managing large, multi-site teams and complex service delivery
Excellent stakeholder engagement and communication skills
Ability to translate strategy into operational results
A collaborative leadership style with a focus on developing high-performing teams
Full UK driving licence

This is a rare opportunity to join a growing infrastructure recruitment business in a pivotal leadership role, with real influence over operational direction and future success.

We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend