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Date Added: Tue 22/06/2021

Customer Service Officer

Wetherby, UK
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Company: APPLY GATEWAY

Job Type: Permanent

Salary: £18000 - £19000 / annually

Our client in Wetherby is hiring a Customer Service Officer to join their vibrant and small team on a full-time permanent basis.  Full training will be given so applications will be considered from graduates, colleage leavers and experienced Customer Service candidates.

 

Reporting to an experienced manager in the business, you will be responsible for;

 

  • Managing the inbox
  • Communicating directly with the customer via phone or email
  • Answering inbound calls from our customers
  • Making outbound calls
  • Processing free of charge orders and refunds
  • Ensure all customer records are updated on the CRM system
  • Provide professional advice on customer queries

 

To apply for this position please contact David Febrero on #removed# or send your cv to #removed#

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