Operations Manager

Location: Selly Oak Birmingham + travel across the West Midlands
Hours: 37 hours per week
Salary: £42,568.84 - £44,965.39 (DOE)

About the Role

We are currently recruiting for an experienced and driven Operations Manager to oversee a portfolio of supported living and residential services across the West Midlands.

This is a senior leadership position where you will manage a team of Registered Managers and be responsible for ensuring the delivery of high-quality, person-centred care for individuals with autism, learning disabilities, and complex needs.

You will play a key role in driving service performance, maintaining compliance with regulatory standards, and supporting the growth and development of services.

This is a hybrid role, combining office-based work with regular visits to services.

Key Responsibilities

Lead, motivate and develop a team of Registered Managers
Drive service performance and work towards CQC 'Outstanding' ratings
Conduct audits, inspections, and ensure full regulatory compliance
Support service development, including new services and referrals
Oversee recruitment, staffing levels, and workforce planning
Manage budgets and monitor financial performance
Lead on safeguarding, quality assurance, and risk management
Build strong relationships with families, commissioners, and external stakeholders
Contribute to strategic planning and operational leadershipAbout You

Experience as a Registered Manager (or above) within social care
Strong understanding of CQC standards, legislation, and safeguarding
Experience managing multiple services or teams
Background in autism, learning disabilities, or complex care
Strong leadership, coaching, and organisational skills
Commercial awareness and experience managing budgets
Full UK driving licence and willingness to travelWhat's on Offer

Salary up to £44,965.39 per annum
33 days annual leave
Healthcare cashback scheme (dental, optical & more)
Life assurance
Pension scheme
Free onsite parking
Ongoing training and career development
Supportive leadership environmentWhy Apply?

This is an excellent opportunity for an experienced care leader to take the next step into a multi-service operational role, where you can have real influence on service quality, team development, and outcomes for the people supported.

Apply Now

If you're ready for your next leadership challenge, apply today or get in touch for more information