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DATE ADDED: Thu 27/09/2018

Armed Security Road Supervisor/Site Lead

Baton Rouge, USA


Job Description



Entry Level Security Management Position/Road Supervisor-Must have or be able to immediately obtain a Commissioned-Armed Security license and be willing to obtain a TWIC card in the future.

Position overview:
We are looking for a highly motivated individual that is a quick learn and can multi task in a fast paced environment. Systems are web based so the individual must be computer savvy.
The Entry-Level Security Management position will be responsible for oversight, coordination, and operational control of the uniformed security guard. He/She will be responsible for reviewing and managing the performance of uniformed personnel with the support of the Area Manager. This individual shall also be responsible for the continuous creation and implementation of processes to ensure that the highest caliber of services is provided to each and every valued client. Must work a flex schedule and be willing to provide a support system to the security guards.


Experience in the security industry is required. Prior military, veteran, and law enforcementand security management experience is preferred.

Primary functions:
•Manage provided services through subordinate supervisors and fill in for them in their absence but also work independently and self manage.
•Coordinate continuous training of assigned personnel to ensure productivity of staff.
•Work with all personnel in the organization to identify, analyze and solve problems and create solutions for continuous improvement.
•Act as liaison between mngmnt and the area manager to foster customer intimacy and total satisfaction.
•Keep records and prepare accurate and timely reports to demonstrate productivity and train this to guards.
•Maintain regular attendance records and punctuality to ensure minimal disruption of the company’s operations.
•Ensure company policies and requirements are consistently applied and enforced throughout the company.
•Create, update, and provide detailed and comprehensive written security procedures (post orders) for all service locations.
•Provide direct supervision for support staff personnel.
•Review procedures to ensure the efficient scheduling of employee duty schedules to meet Customer, contract, and business requirements. .
•Perform other related duties and responsibilities as assigned or required.
•This position shall have on-call responsibilities.

•Verbal and written communication skillset.
•Excellent leadership, supervisory, management, and customer service skills
•Must have exceptional motivational skills to promote the productivity and training of subordinate staff.
•Ability to think and act independently, possess strong reasoning and problem-solving skills, and make sound and timely management decisions
•Required to have strong customer service and service delivery skills
•Excellent knowledge of Microsoft Office, etc.; the capability to use and/or learn to use a computer.
•Ability to conform to complex procedures.
•Ability to work in a team oriented management environment and to help identify and solve problems.
•Ability to get along with other employees, follow directions, work under stress and continuously improve.
•Ability to perform multiple tasks simultaneously in a timely, courteous and professional manner.
•Ability to work a flexible schedule and to work evenings, weekends and holidays as requested or required.
•Exceptional presentation and training skills and the ability to communicate effectively with a variety of audiences including management, clients, and employees.

Job Type: Full-time

Salary: $12.50/hour


Company Description
A leading security services provider in 50 states. We serve a wide variety of customers, including major cruise lines, grocery store chains, executive protection accounts, logistics and distribution and many more. American Guard Services, Inc., prides itself in providing superior services as well as a professional work environment that encourages career development for its employees. At AGS, we provide full, competitive benefits as well as on-site orientation. AGS is an Equal Opportunity Employer.

Role: Armed Security Road Supervisor/Site Lead
Job Type:
Location: Baton Rouge,

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