Job Title - Sales Support Executive

Department - Sales

Reporting To - Managing Director

Location - St Albans, Hertfordshire

Salary - £30,000 pa

Contract - Permanent, Full time, Monday to Friday 8.30am to 5pm (40-hour week)

The Role

This position requires the successful candidate to work closely with the Managing Director, with a view to drive sales growth and support the delivery of the company's commercial strategy. Acting as a central point of coordination, this role combines sales administration, client management, and organisational support.

The successful candidate will play a key role in ensuring business opportunities are maximised, the sales process runs smoothly and efficiently, and the MD is able to focus on strategic priorities, from within the Energy / Utilities Sector.

Key Responsibilities

Manage the CRM system to ensure all leads, opportunities, and renewals are accurately recorded and progressed.
Track and follow up on potential opportunities, proactively following up actions to move deals forward.
Prepare client proposals, client contracts, and create tailored presentations to support the MD in winning business.
Supporting tender submissions and pricing requests, ensuring accuracy and time scales are met.
Client & Supplier Engagement

Act as a key contact for both client and supplier queries, ensuring professional and timely responses.
Coordinate client meetings, calls, and updates to strengthen relationships and client retention.
Ensure contract paperwork, compliance, and documentation is completed and maintained to a high standard.
Strategic Support

Provide the MD with data insights, reports, and dashboards on sales performance, client renewals, and revenue pipeline.
Support commercial planning, helping to prioritise opportunities and maximise revenue.
Prepare the Managing Director with the information, materials, and actions required for meetings.
Operational Organisation

Manage the Managing Director's calendar, prioritising meetings and ensuring preparation materials are ready in advance.
Organise internal and external meetings, preparing agendas and capturing actions as and when required.
Proactively identify ways to improve workflows and sales processes to enhance efficiency.

Skills & Competencies

Strong commercial awareness with a results-driven mindset.
Excellent communication skills, both written and verbal.
Organised and methodical, with strong attention to detail.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience with CRM systems (desirable).
Confident engaging with senior stakeholders, clients, and suppliers.
Ability to work under pressure, prioritise, and adapt to changing demands.

Qualifications & Experience

Proven experience in a sales support, sales operations, or commercially focused admin role (essential).
Background in energy, and or utilities, or B2B professional services would be desirable.
Experience supporting senior leaders, or directors, in a commercial environment (advantageous).

Salary & Benefits

Competitive salary (dependent on experience).
Performance-related incentives linked to sales outcomes. Discretionary annual bonus.
20 days annual leave plus bank holidays, rising to 21 days after first year.
After first year, 1 extra day off to complete charitable work.
Pension scheme.
Clear career development path within a growing commercial team.
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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