Minimum 1-month contract, with potential for extension

* Full-time, office-based role

* Must be comfortable working independently, including working alone in the office on occasions

* Droitwich area

Overview

* Assist in the smooth and efficient running of the office, with a strong focus on customer service

* Provide proactive, complex, and comprehensive administrative support to the Senior Leadership Team, ensuring all matters are handled professionally and confidentially

Key Responsibilities & Duties

Act as the first point of contact, ensuring queries are logged on the database and escalated to the relevant person

Organise and provide administrative support for internal meetings and events (including invitations, agenda preparation, minutes, and catering)

Arrange cost-effective travel and accommodation for senior team members as required

Record and track cases via tracker, spreadsheet, or similar systems, and report updates as required

Maintain and monitor the internal personnel database, ensuring timely notifications, benefits administration, and payroll updates where necessary

Inform payroll of starters and leavers, and maintain accurate database records

Administer the organisation's benefits scheme

Manage subscriptions/payroll deductions, ensuring rates are accurate on both the database and payroll systems

Ensure all stakeholder records are kept up to date

Collate and distribute new joiner information packs and update the database accordingly

Ensure new joiners are contacted and provided with a welcome pack

Manage administration relating to employees returning from maternity leave, including database updates, payroll notifications, and liaison with relevant providers

Carry out accounts reconciliation for payroll deductions

Circulate and advertise seminar dates via the intranet and website

Essential Skills & Experience

Very strong administrative and communication skills

Excellent organisational skills

Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel

Ability to work autonomously with minimal supervision

Proven ability to work under pressure, with accurate and efficient note-taking and minute-taking skills

Proactive approach, with the ability to seek out work and identify improvements

High level of confidentiality and integrity

Excellent interpersonal and communication skills, with the ability to be assertive, confident, and diplomatic

Strong customer service focus, with a commitment to stakeholder satisfaction

Additional Information

* Minimum 1-month contract, with potential for extension (covering sick leave)

* Full-time, office-based role

* Must be comfortable working independently, as this role provides cover during staff absence

* Requires the ability to “hit the ground running”

Application Information

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer