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DATE ADDED: Thu 30/05/2019

Graduate Role - Customer Success Team

Keele, UK
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COMPANY: RANDSTAD BUSINESS SUPPORT - LONDON

JOB TYPE: Permanent, Full Time

Context and purpose of role: The Customer Success Analyst is accountable for developing a positive and productive relationship with the customer as part of the Allocate account team. This role will proactively support, guide, facilitate and enable the customer to realise benefits from the Allocate product into their organisation. Principal Job Elements & Responsibilities: * Providing timely & consistent solutions to customers based on service level agreements * Proactively reviewing customer accounts, highlighting opportunities for growth and identifying and escalating risks where appropriate * Monitoring integrity/status of customer sites (usage, revisions, views, reporting) ensuring customers business requirements are maintained to
Role: Graduate Role - Customer Success Team
Job Type:
Location: Keele, MID,

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