Our client, a leading specialist Insurance organization is recruiting for an experienced Claims Consultant to join their well-established team.
The main purpose of the role will be to deliver high quality service to the Customers in all aspects of the claims processes.
This is a Full Time office based role situated in the Croxley Business Park.
ROLE:
* Deliver high quality service to customers in all aspects of claims processes.
* Providing professional and friendly telephone-based assessments and
authorization of claims.
* Providing written confirmation of claims assessments and decisions.
* Dealing with invoice payment queries.
* Undertake general office duties from time to time when required.
REQUIREMENTS:
* Two years' customer service & claims handling experience.
* Excellent communication and organizational skills.
* Professional telephone manner.
* Customer-centric.
* Self-motivated and results driven.
BENEFITS:
* Company pension scheme (auto enrolled)
* Voluntary dental after completion of probationary period
* Company paid private medical insurance after 6 months employment
* Performance-related bonus scheme (subject to bonus scheme rules)
* 23 days holiday per year
HOURS:
* Monday to Friday 9:00am - 5:00pm