Time Critical Freight Operator

📍 Location: Feltham, Heathrow (LHR)
🕒 Hours: 4 on / 4 off, 07:00 - 19:00
💰 Salary: £40,000 + 10% Shift Allowance

We are currently recruiting for an experienced Time Critical Freight Operator to join a well-established, global freight forwarding business based at Heathrow.

With a presence in 120 locations across 30 countries, this is a fantastic opportunity to join a market-leading, multinational organisation specialising in urgent and high-priority logistics solutions.

This role is ideal for someone who thrives in a fast-paced environment and has hands-on experience managing time-critical shipments across air and road freight, including hand-carry / onboard courier (OBC) movements.

The Role

You will be responsible for managing end-to-end time-critical shipments, ensuring urgent consignments are delivered efficiently and within strict deadlines. This includes coordinating air freight, express road movements, and hand-carry solutions.

Key Responsibilities

Handle time-critical import and export shipments from start to finish
Coordinate air freight and road freight movements, including express and next-flight-out (NFO) solutions
Arrange and manage hand-carry (onboard courier) shipments for urgent deliveries
Complete customs clearances accurately and efficiently
Raise HAWBs and MAWBs, and manage all relevant documentation
Provide competitive quotations and pricing solutions
Liaise with airlines, hauliers, overseas agents, and customers
Deliver real-time updates and proactive communication to clients
Build and maintain strong client relationships, supporting repeat and new business opportunities
Negotiate with carriers and suppliers to achieve the best service and ratesAbout You

Proven experience in freight forwarding operations, ideally within time-critical logistics
Strong knowledge of air and road freight (imports & exports)
Experience handling urgent shipments and tight deadlines
Familiarity with customs processes and declarations
Ability to work under pressure in a fast-paced, reactive environment
Excellent communication and problem-solving skillsWhat's on Offer

£40,000 salary + 10% shift allowance
Opportunity to join a globally recognised freight forwarding organisation
Work within a specialist, fast-paced time-critical division
Supportive team environment with career progression opportunitiesWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy