CUSTOMER SERVICE EXPERIENCE WANTED!
Customer Service Associate Position Open!
If you have great people skills and enjoy working with the public, we want to meet you!
Iron City Executives is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of our campaigns.
Servicing clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 5 across the nation. These growing marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.
Customer Service Associates work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. Iron City Executivesis looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Customer Service Position:
- Comprehensive Paid Training by a National Manager
- Competitive Commission Rates and Recognition Bonuses
- Opportunity For Community and Charity Involvement
- Flexible Scheduling
- Numerous Advancement Opportunities
- Experience in customer service and associated fields
- Ability to adapt to a variety of people
- Winning attitude and dedication to ensuring customer satisfaction
- Positive attitude and ability to work well within a team environment
- College Degree preferred
- Background in Retail or Restaurant
- Leadership skills
- Local to the office area
Iron City Executives is a marketing and consulting services firm that emphasizes innovation and teamwork to evolve brands into streamlined and engaging experiences that draw consumers. We generate growth for a superior return on investment for our clients while giving them the freedom to focus on their core business.
Our mission is to leverage creativity to drive growth for our clients, our firm, and our team. We accomplish this thanks to the collaboration and dedication of our branding professionals, who are thoroughly trained to position any brand for maximum growth and visibility.
Role: Customer Service Representative - Client Services
Apply for this job now.